About Us

Call Center Decoded

Helping call center professionals get unstuck and land a promotion faster

Call center industry is one of the largest source of white collar jobs in the world. But it can also prove to be one of the most stagnant and dead-end jobs as well. People keep slogging the prime of their lives stuck on single profiles not advancing their careers at all. Most people end up with a stiff neck and a meager paycheck.
The good news is that it is quite easy to get out of this situation. Call center industry offers a unique opportunity to advance your career in multiple fields without the need to get any formal education.
In my 16 years of experience I have coached numerous call center professionals get unstuck from their current profiles and fast-track their careers to achieve their professional goals. As a result they not only have been able to achieve their financial independence but also enjoy a stress free professional and personal life.
The mantra to succeed in call center career is simply, “Know your job and take action’.
Here I will share relevant information in small packets in form of blog posts, links and audio casts which are easy to consume. Just make sure that you take required action and you will be on your way to your next promotion.
Begin by taking the very first action and subscribing to the exclusive content newsletter. I share only information relevant to call center career and no spam.

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Wish You a Wonderful Career Growth!